1. Overview
Thank you for shopping at Jack McCabe’s online store (https://jackmccabe.net/). If you are not entirely satisfied with your purchase, we’re here to help. This Refund and Returns Policy explains your rights and the steps you need to take to return an item and receive a refund.
2. Returns
- Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Time Frame: You have 30 calendar days to return an item from the date you received it.
- Process: To initiate a return, please contact us at [your email address] with your order number and details about the product you would like to return. We will respond with instructions on how to return your items.
3. Refunds
- Inspection: Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- Approval: If your return is approved, we will initiate a refund to your original method of payment. The credit will be applied within a certain amount of days, depending on your card issuer’s policies.
- Non-Refundable Items: Some items may not be eligible for a refund, such as:
- Gift cards
- Downloadable software products
- Personalized or signed books (unless they arrive damaged or defective)
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item for the same item, please contact us at [your email address] with your order number and details about the product.
5. Shipping
- Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Shipping Time: Depending on your location, the time it may take for your exchanged product to reach you may vary.
6. Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at:
Jack McCabe
Email: jmccabe51@gmail.com
Website: https://jackmccabe.net/
